Shipping Policy

At Mimo, we do everything we can to ensure that your order arrives as quickly as possible and in perfect condition. Here’s how our shipping process works:

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📦 Order Processing

All our products are carefully prepared and packaged.
Our processing time is 3 to 5 business days after your payment has been confirmed.

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🌍 Shipping Within the United States and Worldwide

We offer international shipping.

Once your order has been dispatched, the estimated delivery time is 6 to 10 business days, depending on the destination and the shipping carrier.

Please note: Delivery times are estimates and may be affected by external factors such as customs processing, local holidays, or weather conditions.

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🔎 Order Tracking

Once your order has been shipped, you will receive a tracking number so you can monitor your package at any time.

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💸 Shipping Costs

Shipping costs are automatically calculated at checkout based on the destination country and the weight of the package.

From time to time, we may offer free shipping or special promotions.

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🚫 Shipping Delays or Issues

We are not responsible for delays caused by the shipping carrier, customs holds, or force majeure events.

However, if you experience any issue with your order, please contact us at:

📧 masseo.0720@gmail.com
📧 dayani.sosa@gmail.com

We will do our best to assist you.

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⚠️ Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide accurate and complete shipping information.

We are not responsible for packages lost or returned due to incorrect or incomplete addresses. In such cases, the customer will be responsible for covering the reshipping cost.